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VPN on cisco 220 w

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Hello, is that some days I can not configure the VPN.
The VPN connects through the cisco router 220w through fastweb router, the problem is that I can not open the folders on my NAS, i can open the root directory but not individual folders with the data, when I click on them windows gives me the error "You might not have permission to use this network resource ..."
What could it be, I should open some doors of fastweb routers or vpn non correctely configurated?

Thank you all.

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